FAQ

FAQ

We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to

OUR EMAIL ADDRESS: info@noblitaclothing.com

Orders will be processed within 48 business hours (Monday thru Friday), and UPS Ground typically takes between 1 and 7 days for delivery. Shipping charges will be automatically calculated at the check out page for the type of shipping you choose. Shipping charges are calculated directly from the shipping source via the internet.

You will receive your order within 4-8 working days. (UPS Ground takes 5-7 working days).
Orders received Monday through Friday will be processed within 48 hours of receipt.
Orders placed on Saturday and Sunday will be processed on the following Monday. Holidays Excluded.

While we make every effort not to be out of stock, occasionally we are out of certain items. If we are out of stock on an item that you’ve ordered, we will immediately notify you by phone or e-mail. Any out-of-stock items will be removed from your order total and will be reflected in your shipping confirmation email (if you have provided an email address). We apologize, but we are unable to accept back orders at this time.

Noblita will accept returns** for items purchased on the noblitaclothing.com store within 14 days from purchase. Returns received within 14 days from purchase will be eligible for a refund back to the original form of payment. Returns received after 14 days will not eligible for a store credit. Exchanges can be processed anytime within 14 days from purchase. Returns received after 14 days will not be accepted. Please note that shipping charges are non-refundable.

**No returns or exchanges are allowed on Sale/Private Sale items. All sales are final.

All returns MUST meet the following criteria:

  • Unworn
  • Unwashed
  • All tags must be attached
  • All accessories must be included (i.e., belts, etc.)
  • No perfume or other scents
  • No human or animal hair
  • No rips or tears
  • No other signs of being worn
  • All original packaging and hangars must be included
  • No COD (Cash/Check on Delivery) packages will be accepted

Failure to return merchandise as listed above may result in the return being rejected and returned to the customer without credit. You will be contacted via phone and/or email if your return is being rejected. Your return will be sent back to the shipping address on your original order. You may also be charged a $15 rejection processing fee for all rejected returns.

When returning merchandise:

Please contact us via email or phone stating the reason for your return. We recommended that you ship your return using a carrier who will provide your package with a tracking number to ensure that your package is returned to our warehouse. We suggest that you use FedEx, UPS or Insured Parcel Post for your Return. We are not responsible for any returned packages that are lost in transit. We encourage you to use the most economical shipping method for your return or exchange. If your return warrants reimbursement of shipping costs, we cannot reimburse you for an amount greater than your original shipping cost.

You will be notified via email once your approved return has been received, inspected and processed. Refunds, Store Credits and Exchanges will generally be processed within 7-10 days.

A refund may not show up until your credit card’s next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
Returns, refunds, store credits and exchanges may be made at the discretion of Noblita.

 

You must mail the item back to Noblita Corporate Office. There will be a return invoice included in your package.
Send package back, including the return invoice Noblita has provided for you.
Fill out the return invoice, noting the quantity and the return code reason (located on back of the return invoice)
Please allow 14 days for us to receive your merchandise, inspect it and process your exact request in accordance with your written instructions.
Customer is responsible for all return charges.
Do not send your package C.O.D, as it will not be accepted.


Please let us know if there are other questions you have about shopping at noblitaclothing.com You may email us or call us via contact page.

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